Chat and Ticketing System Event

Resolved

Operational

Started 2 months agoLasted 35 minutes

Affected

Ntirety Customer Support

Chat Support

Ticketing Service

Updates

Resolved
February 10, 2025 at 10:39 PM
Resolved
February 10, 2025 at 10:39 PM
Our 3rd Party ITSM provider has resolved the issue. Our technicians are able to continue to process chats and incidents as normal.
Investigating
February 10, 2025 at 10:04 PM
Investigating
February 10, 2025 at 10:04 PM
We are currently working with our service provider regarding issues associated to our ability to take chats or view incidents. For any major issues, please call our service desk at 1-877-381-4678

Ntirety - Chat and Ticketing System Event – Incident details