Ntirety - Denver Data Center – Intermittent Network Performance – Incident details

All systems operational

Denver Data Center – Intermittent Network Performance

Resolved
Operational
Started 4 months agoLasted about 1 hour

Affected

Networking

Degraded performance from 3:25 PM to 4:55 PM

Denver, CO

Degraded performance from 3:25 PM to 4:55 PM

Updates
  • Resolved
    UTC
    Resolved

    We have isolated the network incident to a hardware issue and have removed the affected router from production to prevent further network degradation. We are currently working with our hardware vendor to develop a repair plan.

    If you are still experiencing any issues, please contact us via the support portal https://success.1111systems.com or by calling our service line at 1.866.918.4678.

    Thank you for your understanding and continued partnership.

  • Investigating
    UTC
    Investigating

    We are currently observing intermittent network performance degradation at our Denver data center. Our team is actively investigating and will provide updates shortly.