Ntirety - Notice history

As part of our corrective response to the traffic issue observed on September 21, 2025, we will be replacing a secondary distribution router at our Denver location during the scheduled maintenance window. The new router will be brought online as part of this work.

No service disruptions are expected, aside from typical convergence behavior as the network stabilizes and load balancing takes place.

Ntirety is performing upgrades against our backoffice systems. 

Expected Impact:
During the maintenance window, the Customer Portal may experience intermittent functionality for:

• Ordering Virtual Machine changes (create/resize requests)

• Patching viewability (status, schedules, and results)

All other portal features are expected to remain available.

Customer Action / Workarounds:
If you need to submit a Virtual Machine change or obtain patch status during the window, please contact 24×7 Support via your usual channel (Self-Service, Chat or Phone), and we’ll process your needs.

Ntirety will perform maintenance on its internet border devices in its Austin facility. During this maintenance, Ntirety will gracefully deactivate peerings to each of its transit providers and devices in sequence, allowing for it's A and B side infrastructure to move independently. This maintenance and relocation are being performed to provide enhanced scalability and reliability.