Ntirety - Notice history

During this maintenance window, 11:11 Systems will return border1.den03 and core2.den02 to standard production operation. These devices were impacted during the network incident on April 6, 2026. Since that time, 11:11 Systems has worked with our network hardware vendor to resolve the underlying issue that caused the incident.

We do not expect any service impact during this change. However, if you experience any issues during or after the maintenance, please contact us at 1.866.918.4678 or via our customer portal at https://success.1111systems.com.

Thank you for your understanding and continued partnership.

11:11 Systems

Dear Valued Customer,

This notification is to inform you that if your organization is subscribed to our server patching service, patching will continue to occur during your normally scheduled maintenance window in March.

Please note that while this notification is scheduled for the 15th of the month, your actual patching date may vary based on your assigned maintenance window.

If you have any questions, please feel free to contact us at 1-866-918-4678 or through our Success Center portal at https://success.1111systems.com/home.

Thank you for your partnership.

11:11 Systems

During this time, 11:11 Systems engineers and storage vendor will be working to remediate the underlying cloud storage infrastructure in Denver that experienced degradation earlier this morning and to restore full high availability.

This maintenance activity is considered high risk. However, all storage systems will be thoroughly validated before being returned to production.

If you experience any issues during this time, please contact our support team through the support portal or by phone:

Support Portal: https://portal.ntirety.net/
Phone: 1-866-918-4678

Thank you for your patience while we work to resolve this matter.

During this time, we will be updating the SSL certificate for the GlobalProtect VPN service. If you use this service, you may encounter a certificate error while attempting to log in. This maintenance is expected to last no longer than five minutes for each individual customer. If you experience any issues, please have users try logging in again.

While no disruption is anticipated, you may contact 11:11 Support at 1.866.918.4678 or via the https://portal.ntirety.net portal if assistance is needed.

Thank you for your understanding as we complete this update to maintain secure and reliable services.

Dear Valued Customer,

We will be performing scheduled UPS maintenance at our Newark, Delaware data center during the following windows:

• February 2, 11:00 PM – February 3, 6:00 AM ET

• February 3, 11:00 PM – February 4, 6:00 AM ET

During this time, our UPS service vendor will replace end-of-life components. As a precaution, the facility may temporarily run on standby generators to ensure continuous protection of critical systems.

No downtime or service impact is expected.
This maintenance is part of our ongoing efforts to maintain reliable, high-quality power for the data center.

Please let us know if you have any questions or concerns via our support number at 1-866-918-4678, or through our support portal at https://portal.ntirety.net.

Thank you understanding and partnership.

11:11 Systems