Chat and Ticketing System Event

Affected

Ntirety Customer Support

Chat Support

Ticketing Service

ResolvedFebruary 10, 2025 at 10:39 PMUTC
Our 3rd Party ITSM provider has resolved the issue. Our technicians are able to continue to process chats and incidents as normal.
InvestigatingFebruary 10, 2025 at 10:04 PMUTC
We are currently working with our service provider regarding issues associated to our ability to take chats or view incidents. For any major issues, please call our service desk at 1-877-381-4678

Ntirety - Chat and Ticketing System Event – Incident details