Ntirety - Notice history

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Notice history

May 2026

Newark Disaster Recovery Software Maintenance
Scheduled for May 12, 2026 at 1:00 AM – 1:00 AM
  • Planned
    May 12, 2026 at 1:00 AM
    Planned
    May 12, 2026 at 1:00 AM

    During this maintenance window, 11:11 Systems engineers will be performing updates to our disaster recovery platform. These updates are required to ensure continued reliability and stability, in alignment with recommendations from our software vendors.

    During this time, replication for certain instances may be temporarily paused, which may result in an decreased recovery point objectives (RPO). Upon completion of the maintenance, the platform will be fully available for recovery operations and normal use.

    If you have any questions or require assistance, please submit a request through our support portal https://success.1111systems.com/ or contact us at 1.866.918.4678.

    Thank you for your understanding and continued partnership.

    11:11 Systems

Apr 2026

Denver Disaster Recovery Software Maintenance
  • Completed
    April 28, 2026 at 4:00 AM
    Completed
    April 28, 2026 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    April 27, 2026 at 11:00 PM
    In progress
    April 27, 2026 at 11:00 PM
    Maintenance is now in progress
  • Planned
    April 27, 2026 at 11:00 PM
    Planned
    April 27, 2026 at 11:00 PM

    During this maintenance window, 11:11 Systems engineers will be performing updates to our disaster recovery platform. These updates are required to ensure continued reliability and stability, in alignment with recommendations from our software vendors.

    During this time, replication for certain instances will be temporarily paused, which may result in an decreased recovery point objectives (RPO). Upon completion of the maintenance, the platform will be fully available for recovery operations and normal use.

    If you have any questions or require assistance, please submit a request through our support portal https://success.1111systems.com/ or contact us at 1.866.918.4678.

    Thank you for your understanding and continued partnership.

    11:11 Systems

Newark Storage Maintenance
  • In progress
    April 27, 2026 at 11:00 PM
    In progress
    April 27, 2026 at 11:00 PM
    Maintenance is now in progress
  • Planned
    April 27, 2026 at 11:00 PM
    Planned
    April 27, 2026 at 11:00 PM

    During this maintenance window, we will be replacing a failed component in one of the Newark storage arrays that supports our cloud environment. While this is a routine procedure, it is not entirely without risk. Ntirety storage engineers, along with our storage vendor, will be onsite to ensure the work is completed smoothly and without impact.

    If you have any questions or experience any issues during or after this maintenance, please do not hesitate to submit a request through our support portal at https://success.1111systems.com or contact us at 1.866.918.4678.

    Thank you for your understanding and continued partnership.

    11:11 Systems

  • Completed
    April 21, 2026 at 12:00 AM
    Completed
    April 21, 2026 at 12:00 AM
    Maintenance has completed successfully
April Basic Patching
  • Completed
    April 30, 2026 at 1:00 PM
    Completed
    April 30, 2026 at 1:00 PM
    Maintenance has completed successfully
  • In progress
    April 21, 2026 at 1:00 PM
    In progress
    April 21, 2026 at 1:00 PM
    Maintenance is now in progress
  • Planned
    April 21, 2026 at 1:00 PM
    Planned
    April 21, 2026 at 1:00 PM

    Dear Valued Customer,

     

    This notification is to inform you that if your organization is subscribed to our basic patching service, patching will continue to occur during your normally scheduled maintenance window in April.

     

    The Basic patching window begins the third Tuesday of the month and will run over the course of the next 9 days.

     

    If you have any questions, please feel free to contact us at 1-866-918-4678 or through our Success Center portal at https://success.1111systems.com/home.

     

    Thank you for your partnership.

     

    11:11 Systems

Denver Maintenance: Network Devices Returning to Normal Operations
  • Completed
    April 08, 2026 at 4:00 AM
    Completed
    April 08, 2026 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    April 08, 2026 at 2:00 AM
    In progress
    April 08, 2026 at 2:00 AM
    Maintenance is now in progress
  • Planned
    April 08, 2026 at 2:00 AM
    Planned
    April 08, 2026 at 2:00 AM

    During this maintenance window, 11:11 Systems will return border1.den03 and core2.den02 to standard production operation. These devices were impacted during the network incident on April 6, 2026. Since that time, 11:11 Systems has worked with our network hardware vendor to resolve the underlying issue that caused the incident.

    We do not expect any service impact during this change. However, if you experience any issues during or after the maintenance, please contact us at 1.866.918.4678 or via our customer portal at https://success.1111systems.com.

    Thank you for your understanding and continued partnership.

    11:11 Systems

Denver Data Center – Intermittent Network Performance
  • Resolved
    Resolved

    We have isolated the network incident to a hardware issue and have removed the affected router from production to prevent further network degradation. We are currently working with our hardware vendor to develop a repair plan.

    If you are still experiencing any issues, please contact us via the support portal https://success.1111systems.com or by calling our service line at 1.866.918.4678.

    Thank you for your understanding and continued partnership.

  • Investigating
    Investigating

    We are currently observing intermittent network performance degradation at our Denver data center. Our team is actively investigating and will provide updates shortly.

Mar 2026

March Server Patching Notification
  • Completed
    March 15, 2026 at 10:00 AM
    Completed
    March 15, 2026 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    March 15, 2026 at 9:00 AM
    In progress
    March 15, 2026 at 9:00 AM
    Maintenance is now in progress
  • Planned
    March 15, 2026 at 9:00 AM
    Planned
    March 15, 2026 at 9:00 AM

    Dear Valued Customer,

    This notification is to inform you that if your organization is subscribed to our server patching service, patching will continue to occur during your normally scheduled maintenance window in March.

    Please note that while this notification is scheduled for the 15th of the month, your actual patching date may vary based on your assigned maintenance window.

    If you have any questions, please feel free to contact us at 1-866-918-4678 or through our Success Center portal at https://success.1111systems.com/home.

    Thank you for your partnership.

    11:11 Systems

Denver Cloud Storage Remediation
  • Planned
    March 06, 2026 at 3:00 AM
    Planned
    March 06, 2026 at 3:00 AM

    During this time, 11:11 Systems engineers and storage vendor will be working to remediate the underlying cloud storage infrastructure in Denver that experienced degradation earlier this morning and to restore full high availability.

    This maintenance activity is considered high risk. However, all storage systems will be thoroughly validated before being returned to production.

    If you experience any issues during this time, please contact our support team through the support portal or by phone:

    Support Portal: https://portal.ntirety.net/
    Phone: 1-866-918-4678

    Thank you for your patience while we work to resolve this matter.

  • Completed
    March 06, 2026 at 3:00 AM
    Completed
    March 06, 2026 at 3:00 AM

    During this time, 11:11 Systems engineers and storage vendor will be working to remediate the underlying cloud storage infrastructure in Denver that experienced degradation earlier this morning and to restore full high availability.

    This maintenance activity is considered high risk. However, all storage systems will be thoroughly validated before being returned to production.

    If you experience any issues during this time, please contact our support team through the support portal or by phone:

    Support Portal: https://portal.ntirety.net/
    Phone: 1-866-918-4678

    Thank you for your patience while we work to resolve this matter.

Denver Storage Event
  • Resolved
    Resolved

    This incident has been resolved. A root cause analysis will be provided to explain the cause of the incident.

    If you are experiencing any issues, please contact our support team through the support portal or by phone:

    Portal: https://portal.ntirety.net/
    Phone: 1-866-918-4678

    Thank you for your partnership and understanding.

  • Identified
    Identified

    At 2:54 AM ET, we experienced a storage event in the Ntirety Cloud environment in Denver. During the event, the storage controllers failed over as designed; however, this may have caused some servers to enter a read-only state.

    Our team is currently investigating the issue and determining the root cause. We will continue to provide updates to impacted customers as more information becomes available.

    If you are experiencing any issues, please contact our support team through the support portal or by phone:

    Portal: https://portal.ntirety.net/
    Phone: 1-866-918-4678

    Thank you for your patience while we work to resolve this matter.

Mar 2026 to May 2026

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