Notice history

Emergency Network Maintenance – Louisville Data Center (10 PM to 2 AM ET)

Completed
October 29, 2025 at 6:00 AM
Completed
October 29, 2025 at 6:00 AM
Maintenance has completed successfully
In progress
October 29, 2025 at 2:00 AM
In progress
October 29, 2025 at 2:00 AM
Maintenance is now in progress
Planned
October 29, 2025 at 2:00 AM
Planned
October 29, 2025 at 2:00 AM
Dear Customer,
Ntirety will be performing emergency network maintenance tonight from 10:00 PM to 2:00 AM ET to restore full network redundancy in our Louisville data center.
This work involves bringing a new aggregate switch into production to achieve complete redundancy in alignment with Ntirety and our network vendor’s best practices. No downtime is expected during this maintenance window.
If you experience any issues during this time, please contact our Support Team via the portal.ntirety.net or by phone at 1-866-918-4678.
Thank you for your understanding and continued partnership.
Regards,
Ntirety Service Desk

Resolved
October 21, 2025 at 5:31 AM
Resolved
October 21, 2025 at 5:31 AM
Our Network Operations team has isolated the suspected failing hardware from the network, resolving the latency and connectivity issues that were observed. The hardware will be reviewed further with our vendor.
Investigating
October 21, 2025 at 3:00 AM
Investigating
October 21, 2025 at 3:00 AM
We are currently investigating a network issue in the LOU datacenter that is causing latency or loss of network connectivity for some customers. This issue has been escalated to our senior system administrators and network operations engineers who are actively investigating and troubleshooting the error.

All systems operational