General Awareness - Operational
General Awareness
Notice history
View current statusFeb 2026
- Completed · February 26, 2026 at 10:00 PMUTCMaintenance has completed successfully
- In progress · February 24, 2026 at 8:00 PMUTCMaintenance is now in progress
- Planned · February 24, 2026 at 8:00 PMUTC
During this time, we will be updating the SSL certificate for the GlobalProtect VPN service. If you use this service, you may encounter a certificate error while attempting to log in. This maintenance is expected to last no longer than five minutes for each individual customer. If you experience any issues, please have users try logging in again.
While no disruption is anticipated, you may contact 11:11 Support at 1.866.918.4678 or via the https://portal.ntirety.net portal if assistance is needed.
Thank you for your understanding as we complete this update to maintain secure and reliable services.
- Completed · February 04, 2026 at 11:00 AMUTCMaintenance has completed successfully
- In progress · February 03, 2026 at 4:00 AMUTCMaintenance is now in progress
- Planned · February 03, 2026 at 4:00 AMUTC
Dear Valued Customer,
We will be performing scheduled UPS maintenance at our Newark, Delaware data center during the following windows:
February 2, 11:00 PM – February 3, 6:00 AM ET
February 3, 11:00 PM – February 4, 6:00 AM ET
During this time, our UPS service vendor will replace end-of-life components. As a precaution, the facility may temporarily run on standby generators to ensure continuous protection of critical systems.
No downtime or service impact is expected.
This maintenance is part of our ongoing efforts to maintain reliable, high-quality power for the data center.Please let us know if you have any questions or concerns via our support number at 1-866-918-4678, or through our support portal at https://portal.ntirety.net.
Thank you understanding and partnership.
11:11 Systems

